Telemarketing Training

Our telemarketing courses are enjoyable & interactive but most importantly we have designed them to be highly effective in today’s tough economic times so they focus on human behaviour in the workplace today where sales people are hitting new objectives such as:

Resistance to telemarketing - often due to saturation and of poorly skilled operators Time deficiency – how to keep the receiver on the telephone without them realising. How to build relationships in a short space of time How to charm wise receptionists who have mastered new 'fielding the call' skills

Synopsis of basic telemarketing programme for temporary candidates:

1.Discovering what the basic call structure looks like

2.Learning how to inform the client about “your” marketing message using the recommended structure

3.Learning how to control the call content

4.Learning how to gather vital information using a script but without sounding like one is reading from a script – impromptu skills / understanding what makes our voices sound genuine / how to work on ones pitch/ pace and tone.

5.Learning how to ask for sponsorship and close the call leaving the listener with a good impression about the company being represented

HUNTERS